March – April 2019

The Lukout app got 1.5 lakh downloads a month after its launch. DLF Shopping Malls wants to touch 1 million downloads before June
The Helzberg Virtual Ring Experience allows buyers to virtually try on over 100 ring styles in multiple viewing angles Missouri-ba
Rajeev Krishnan, MD and CEO of SPAR Hypermarkets believes that omnichannel cannot be a one-size-fits-all strategy. He prefers ‘C
For every 10% transactions shifting to the Food Box digital platform, VR Malls saves on the cost of deploying one cashier To reduc
Centric Software will work with select lighthouse customers in India to gain an insight into evolving customer needs, while the co
Given than technology is omniscient, BS Nagesh, Founder of TRRAIN suggests that retailers look at it from a futuristic perspective
From using AI to understand customer behavior to augmenting its CRM to ensure their stickiness, Shoppers Stop tries to stay a step
While embracing Digital Arvind, the company’s aim was to provide superior buyer experience across its 114 stores. And emerge as
The three big wins of deploying Cisco Meraki for Safexpress across its hubs was – zero downtime, robust security and ability to
While creating a seamless omnichannel experience, Maspar did not want to dilute its focus on the traditional retail business. Whil
Lenskart looks at customer interactions on digital platforms from a cost-per-engagement perspective rather than cost-per-transacti
From producing four footwear pairs to manufacturing 50,000 pairs daily across six factories with a presence in 25 countries, Liber
Using mobile phones for targeted marketing, training and shopper engagement helps retailers gain customer loyalty and competitive
Welcome to the era of AI-based security solutions that can identify shoplifters even before they steal. Shoplifting is a bane that
With workforce management solutions, retailers can nip issues like absenteeism in the bud, while managing existing manpower and pr
A SAP survey found that digital touchpoints influence up to 56% in-store purchases. Customers expect brands to allow them to brows
To reduce transaction cost for MSMEs, the draft ecommerce policy proposes removal of application fee for claiming export benefits
Euromonitor identified connected consumers, premiumization and reinvented shopping as three megatrends reshaping India’s retail
India’s organised retail market could double by 2021, according to Deloitte. Ecommerce, currently pegged at $200 billion, is lik